Any products purchased directly from Alma Ocean have a 14-day return policy from the date of delivery and must be met within the following conditions:
Defective or Damaged Policy
Any Damaged or Defective goods must be communicated to Alma Ocean by email within 14-days from when the item is received.
Please email us at Hello@AlmaOcean.co
Include the following in your email:
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Your return will be processed promptly upon arrival, and we will send you a confirmation by email. Please allow 5-7 business days from our receipt of the package for your account to be credited.
Contact Information
If site users have any questions or suggestions regarding our refund policy, please contact us at:
AOB INC
1070 Montgomery Rd
Altamonte Springs, Fl 32714
Hello@AlmaOcean.co